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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 11996
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I cannot access Skype. Why is that? I do not know, Nothing

Customer Question

i cannot access Skype. Why is that?
JA: Which programs (name and version) are you experiencing this issue with?
Customer: I do not know
JA: What does your screen look like when you try to open the program?
Customer: Nothing there except for the screen saver
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: No thank you
Submitted: 1 month ago.
Category: Computer
Expert:  Ameen Khan replied 1 month ago.

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

Please note when the offer for Secure Remote Assistance appears, that is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Seems like your device is on sleep mode. Press a key on the keyboard or click on the mouse to wake up your device

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I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you. Kindly use the stars at the top of the page to rate my service with you.