How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 12044
Experience:  Senior IT Support Specialist at Brookfield Asset Management
101830517
Type Your Computer Question Here...
Ameen Khan is online now

Cannot open yahoo.mail, through lap top, tried contact yahoo

Customer Question

cannot open yahoo.mail
JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser?
Customer: through lap top
JA: What troubleshooting have you tried?
Customer: tried tom contact yahoo mail
JA: Anything else you want the Email Expert to know before I connect you?
Customer: it closed down this morning. when I click on the mail icon nothing happens.
Submitted: 2 months ago.
Category: Computer
Expert:  Ameen Khan replied 2 months ago.

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

Please note when the offer for Secure Remote Assistance appears, that is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Seems like your Mail Icon is not pointing to the right website. I have attached the yahoo mail shortcut for you to place on your desktop to use.

-----

I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you. Kindly use the stars at the top of the page to rate my service with you.

Expert:  Ameen Khan replied 2 months ago.

Head over to this link here - http://mail.yahoo.com/