How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Robert Cox Your Own Question
Robert Cox
Robert Cox, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2767
Experience:  Computer Engineer
104647409
Type Your Computer Question Here...
Robert Cox is online now

IPad is fine just cannot purchase music on iTunes namely

Customer Question

iPad is fine just cannot purchase music on iTunes namely 50’s hits essential
JA: What Apple model do you have? And the Operating System (OS)?
Customer: Air 2. Ipad OS 13.4.1
JA: How long has this been going on with your computer? What have you tried so far?
Customer: recently. Some music allows purchase simply asks if you wish to purchase.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Not the music I require. Happens with W
Submitted: 2 months ago.
Category: Computer
Expert:  Robert Cox replied 2 months ago.

Hello and welcome to JustAnswer, an independent Question & Answer web portal. I hope you are doing well today. My name is ***** ***** I am happy to be assisting you today.

Please note: If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.

Expert:  Robert Cox replied 2 months ago.

It looks like you are having trouble making purchases through itunes. What error are you getting?

Customer: replied 2 months ago.
Some music asks if you wish to purchase, others do not. How do I purchase the ‘do nots?
Customer: replied 2 months ago.
Wish to purchase 50 Hits Essential
Expert:  Robert Cox replied 2 months ago.

Sorry to hear about your Apple account. I know that can be frustrating. Hopefully, we can get this resolved quickly. Use the link below
Then pick Music, Apps & Services
Then pick iTunes Store
Then pick Other iTunes Store Topics
Then pick topic not listed
Then type Purchase

On the next screen will be multiple options to contact apple

https://getsupport.apple.com/?caller=home&PRKEYS=