Ask a Computer Question, Get an Answer ASAP!
Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.I am sorry to hear you are having trouble with your printer. Hopefully, we can get this resolved quickly.May I know whom I am chatting with?
May I know if you are still connected with me?
Hi, David. I understand that you are unable to print the word documents. If that is correct, I will be glad to help you in fixing the issue.
What is the make and model of the printer?
Hello, I noticed you haven’t had time to respond to my inquiry, so based on the information you have given me, this is the best answer that I am able to provide at this time. If this does not solve your issue, please feel free to come back and provide me with more information and I will do my best to help you find a solution.
Please disconnect the power cord from the back of the printer. Wait for 10 minutes and reconnect it back. Once done, try to print.