How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 12221
Experience:  Senior IT Support Specialist at Brookfield Asset Management
Type Your Computer Question Here...
Ameen Khan is online now

My cd wont load to connect SK100 to my computer, it is an

This answer was rated:

my cd wont load to connect SK100 to my computer
JA: Who makes your appliance? How old is it?
Customer: it is an asus with windows 10
JA: How long has this been going on? What have you tried so far?
Customer: I have tried several times to get it to run but it doesn't . can I down load it from the internet instead
JA: Anything else we should know to help you best?
Customer: cant think of anything..tapes play ok on the digitaliser

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

Please note when the offer for Secure Remote Assistance appears, that is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Kindly go to the Device manager and check for the latest drivers for your CD drive. Next check if that CD works on another unit as well


I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you. Kindly use the stars at the top of the page to rate my service with you.

Ameen Khan and 2 other Computer Specialists are ready to help you