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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 12221
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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Cannot connect my HP laptop wirelessly to my Epson printer.

Customer Question

Cannot connect my HP laptop wirelessly to my Epson printer.
JA: How are you connecting to your Epson printer: wirelessly or by USB?
Customer: Wirelessly
JA: When did you last update the printer driver software?
Customer: Have recently moved property. Last update several months ago.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Did consult professional compute rman, who did achieve connection on-line,
Submitted: 1 year ago.
Category: Computer
Expert:  Ameen Khan replied 1 year ago.

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

Please note when the offer for Secure Remote Assistance appears, that is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Go to the router settings and change the channel to 11 and 2.4 ghz to get it connected

By router settings, I mean login to your router web console by using the default IP and the make the change Or you can also contact your internet service provider to modify the change


I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you. Kindly use the stars at the top of the page to rate my service with you.