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Tech Expert
Tech Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 7253
Experience:  Technical Support Engineer
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I’m trying to log into my account and find out about my

Customer Question

I’m trying to log into my account and find out about my bill, but can’t remember my sign in details
JA: Just to clarify, what device or product are you trying to access?
Customer: just trying to log in
JA: What's the brand and model of your product?
Customer: sky q
JA: What have you tried so far?
Customer: tried to log in but each time I request username, it won’t send details to my sky email address
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no just requesting username and password ***** for changing, thanks
Submitted: 2 months ago.
Category: Computer
Expert:  Tech Expert replied 2 months ago.

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with your Sky account. Hopefully, we can get this resolved quickly.

Click on the below link and follow the instructions on it to recover the user name.

CLICK HERE to reset username

Click on the below link and follow the instructions on it to recover the password.

Click here to reset password

If you're still having difficulties accessing your account, call sky on +443442 411 280.