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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 12221
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I have just typed out a fairly email to you which I thought

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Hello, I have just typed out a fairly long email to you which I thought I would be able to send after typing but apparently not (probably my fault for not understanding what was required). I will start again. I am continually receiving emails from Amazon with the following message (with variations); R.A.Watkins, We detected a sign in to your account from a new device; WHEN; June 04 2020 08.34 pm British Summer Time. DEVICE: Microsoft Edge Windows (Desk Top). NEAR; Central Bedfordshire, UK. Obviously the time on these messages is always different and, frequently, so is the area mentioned which I find quite puzzling since my home is not at or near any of these areas. I have great difficulty contacting Amazon Customer Service. They appear not to want to talk to customers which is strange. On one occasion when I did, I think by accident, get through to customer service they were somewhere abroad and not I'm afraid very helpful. I am asking Avast if you can help since I subscribe to your VPN and you might know what is going on here. I am beginning to find all these warning messages very annoying. Can you advise me? Bob Watkins
JA: How do you usually access Avast? On a phone or tablet, or through a web browser?
Customer: Web Browser
JA: What troubleshooting have you tried?
Customer: None. I am not particularly computer literate and I wouldn't know how to start.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No Thank you

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

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I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Seems like someone tried to access your account, i suggest you to immediately change your login password ***** that account.

Next, setup 2 factor authentication with a cell phone link if the option is there.

You can also contact Amazon directly at this number to report them -


I hope my answer was helpful to you and If you would like more assistance, feel free to message me back. I am here to help you. Kindly use the stars at the top of the page to rate my service with you.


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