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Ricky- Expert Tech
Ricky- Expert Tech, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 6338
Experience:  5+ Years in IT Support
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Black screen no life whatsoever, 6s, Apple iphone, no

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Black screen no life whatsoever
JA: What exactly is having screen issues?
Customer: 6s
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Apple iphone
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no

Hi, my name is ***** ***** I will do my best to help you today. If the screen does not come on at all when you try to turn on your phone, it is most likely either a faulty charger or a bad battery. Please first try using a different charging cable and block to charge the phone. If it still does not work, you will need to contact Apple directly to have the battery replaced. You can reach Apple UK at 0800(###) ###-####/strong>

Customer: replied 3 months ago.
Rubbish it was motherboard

Great, I'm glad you got it resolved. Thank you.

Customer: replied 3 months ago.
got sorted in shop. not repairable but no charge

Great, thank you.

Ricky- Expert Tech and 9 other Computer Specialists are ready to help you
Customer: replied 3 months ago.
I never requested any further assistance as yor support is readily available at any repairer free of charge
Customer: replied 3 months ago.
It is a con and if my money is not returned I will be notifying authorities
Customer: replied 3 months ago.
You have been warned

You will not be charged for remote assistance since the service was not performed.

Customer: replied 3 months ago.
Rubbish
Customer: replied 3 months ago.
I have been charged

If it is a pending charge on your card it will be removed before it is finalized. If it has been finalized you can contact JustAnswer here for a refund: https://justanswer.com/help/contact-us