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Tech Expert
Tech Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 6430
Experience:  Technical Support Engineer
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I cannot open my facebook on my i-pad, Yesterday morning,

Customer Question

I cannot open my facebook on my i-pad
JA: When could you last open your Facebook software?
Customer: Yesterday morning
JA: Did you recently update your software or Operating System (OS)?
Customer: No
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I can open it on my phone but when I click on it , it appears to open and then goes back to the icon.
Submitted: 7 days ago.
Category: Computer
Expert:  Tech Expert replied 7 days ago.

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with your Facebook on the iPad. Hopefully, we can get this resolved quickly.

Please turn Off your iPad, wait for a few minutes, turn it ON, and try to access the app again.

Customer: replied 7 days ago.
I have already done this and it didn't work
Customer: replied 7 days ago.
I could try again?
Expert:  Tech Expert replied 7 days ago.

Yes, please try again.

Customer: replied 7 days ago.
I did
Customer: replied 7 days ago.
It didn't work second time either!
Expert:  Tech Expert replied 7 days ago.

Please uninstall the Facebook app and reinstall it again.

Customer: replied 7 days ago.
What do I do now?
Expert:  Tech Expert replied 7 days ago.

Please uninstall the Facebook app and reinstall it again.

Customer: replied 7 days ago.
My problem was not resolved
Expert:  Tech Expert replied 7 days ago.

If the above methods did not work, please click on the below link and follow the instructions on it.

https://support.apple.com/en-us/HT201398

Customer: replied 7 days ago.
lvedI cannot fault the expert but my problems was not solved
Expert:  Tech Expert replied 7 days ago.

Have you followed all the instructions on the above link?

Customer: replied 7 days ago.
Please stop bothering me! Yes but to no avail.
Expert:  Tech Expert replied 7 days ago.

Thank you for contacting us.