How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 11732
Experience:  Senior IT Support Specialist at Brookfield Asset Management
Type Your Computer Question Here...
Ameen Khan is online now

Switching on but screen is black, Yes you can hear it

This answer was rated:

Switching on but screen is black
JA: What exactly is having screen issues?
Customer: Yes you can hear it running but screen is totally black
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Lenovo C260, Windows 8.1 with bing
JA: How long has this been going on with your computer? What have you tried so far?
Customer: Just tried it the now first time
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: It has been switched off for a couple of months

Hi! My name is ***** ***** I'll be assisting you today. You have reached JustAnswer, an online question and answer company

I will do my best to help you today.

To answer your question ->

I suggest you try this

If the PC does not power ON at all

THen unplug and replug the power and then turn it back on - if still no lights then its your power supply unit or the motherboard that needs to be replaced.

If the PC boots but nothing on the screen or repairing windows and keeps doing that then- that is a sign of a currupt Operating System or a CPU chip malfunctioning

You can replace the CPU chip from the manufacturer.

If its the OS you can repair using these steps:

In that case FROM ANOTHER PC, you can repair your windows using the Win 10 Iso file from Microsoft.

Download the ISO file from this link -

More info -

How to boot from USB - Head to launch from USB section on -

If you do not have another PC then you can purchase that bootable USB from Amazon at this link -


I hope my answer was helpful to you and If you would like more assistance, feel free to message me back before rating. I am here to help you. If you are satisfied with the answer, then kindly use the stars at the top of the page to rate my service with you.

Ameen Khan and 6 other Computer Specialists are ready to help you