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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 11736
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I have Nero Burn Express 4. It worked perfectly well and I

This answer was rated:

I have Nero Burn Express 4. It worked perfectly well and I was quite satisfied with. Now I find that I come up against a box 'Save Image File' and can't get past it.
JA: Which Nero product do you have?
Customer: Nero Burn Expreess 4
JA: What have you tried so far with your Nero software?
Customer: Everything - can't find the ansewer. Sure it is simple. I am old and not good on computers
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No thanks

Hi! My name is ***** ***** I'll be assisting you today. You have reached JustAnswer, an online question and answer company

I will do my best to help you today.

To answer your question ->

That means the app is trying to save the project file, you should force close Nero Burn to get out of it, you can also restart your computer to get rid of it


I hope my answer was helpful to you and If you would like more assistance, feel free to message me back before rating. I am here to help you. If you are satisfied with the answer, then kindly use the stars at the top of the page to rate my service with you.

Ameen Khan and 5 other Computer Specialists are ready to help you
Customer: replied 2 day ago.
Van we please cancel. I am obviously doomed with this programme. Nero refuse to respond - I give up. Please cancel
Customer: replied 2 day ago.
Hello - please cancel
Customer: replied 2 day ago.
Please respond
Customer: replied 2 day ago.
Please cancel

Thank you for requesting secure remote assistance. To get connected, first follow this On your Computer - download the Free Version of TeamViewer quick support app from the link below.

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Once you have Teamviewer open it will display Your ID numbers with a password ***** it on the screen. Share that with me. Thanks

For Mac use this -

Customer: replied 1 day ago.
I do not have a partner - that is why I couldn't get connected
Customer: replied 1 day ago.
How long?

Kindly open this link on your device and Join -