Ask a Computer Question, Get an Answer ASAP!
Hi! My name is ***** ***** I'll be assisting you today. You have reached JustAnswer, an online question and answer company
I will do my best to help you today.
To answer your question ->
First step is to ensure the cable connections are connected, next unplug them including the power. wait 30 minutes, then reconnect them back. Once you have a blue light in the front that means you have active, internet. And then test after this change. If it still does not work, call your internet provider to see if there is an outage in your area
I hope my answer was helpful to you and If you would like more assistance, feel free to message me back before rating. I am here to help you. If you are satisfied with the answer, then kindly use the stars at the top of the page to rate my service with you.
Thank you for requesting secure remote assistance. To get connected, first follow this On your Computer - download the Free Version of TeamViewer quick support app from the link below.
Next, open the downloaded file and install it.
Once you have Teamviewer open it will display Your ID numbers with a password ***** it on the screen. Share that with me. Thanks
For Mac use this - https://www.teamviewer.com/en/download/mac-os/
Which part is not working?
Did you get me message above, scroll up?
Do you have a computer there?
Apologies on the delay - Please unplug the talk talk box from the power for 30 minutes, then plug back the power and then update me