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VanHilton M
VanHilton M,
Category: Computer
Satisfied Customers: 6558
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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I have a new smart phone from Vodaphone ,It is aN Alcatel L.

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I have a new smart phone from Vodaphone ,It is aN Alcatel L. It is my first smart phone ( I am 80 years old ) and I dont know how to get started
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: Its an ALCATEL L model It is on my wi-fi system
JA: How long has this been going on with your Alcatel phone? What have you tried so far?
Customer: I can get calls coming in but I do not know how to retrieve them
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: Yes basically how to set the phone up

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

May I know what troubleshooting have you done?

Customer: replied 4 days ago.
please remote assistant needed
Customer: replied 4 days ago.
I will have to get my lunch at the moment, Can you get in touch in half an hours time , thank you .M LEE

we can only remote on the computer.

VanHilton M and 6 other Computer Specialists are ready to help you
Customer: replied 4 days ago.
I am ready to go when you are ready

Whats make the model of your phone?

Customer: replied 4 days ago.
I cant wait any longer , can you please refund my monies submitted today . thank you.

I'm a site user like you, so I don't have access to your account details or charges, but customer service would be glad to help you with that.

You can direct the Contact Us button at the bottom of the page.
Here's the link: http://ww2.justanswer.com/help

Customer: replied 4 days ago.
I am ready now
Customer: replied 4 days ago.
I AM STILL WAITING

Are you still there? I don't mean to rush you. I just want to make sure that we are still connected

Customer: replied 4 days ago.
How can I start using my new phone an ALCATEL L smart phone

Click this link for the manual

Customer: replied 4 days ago.
I am ready
Customer: replied 4 days ago.
IF you can not HELP ME < PLEASE LET ME KNOW , I HAVE WASTED A DAY TRYING TO GET A RESULT .

Your using alcatel 3L?

Customer: replied 4 days ago.
I will stop payment at my bank AND if you insist I will get LEGAL advice,

Your using alcatel 3L?

Customer: replied 4 days ago.
You know I am I have told you before
Customer: replied 13 hours ago.
I am set up on my phone now , So I have no need of your services now ,

Keep safe thank you