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Anikesh G
Anikesh G, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2029
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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My norton security is fozen and can not get into account,

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my norton security is fozen and can not get into account
JA: Which Norton product do you have?
Customer: virus protection3devices
JA: What have you tried so far with your Norton software?
Customer: everything i can think of nothing is opening it so i was thinging uninstall and reload butcan not get in its frozen
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no

Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

Please click on the below link and follow the instructions to get this fixed:-

https://support.norton.com/sp/en/in/home/current/solutions/v64233471

Customer: replied 1 year ago.
i dont know that to do

Thanks for requesting a remote session.

Your remote request is open to all the experts now, someone soon will take your system on remote and will fix it for you

Customer: replied 1 year ago.
Ok

Thank you for your patience.

Anikesh G, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2029
Experience: SAP Customer Relationship Management Consultant at Wipro Technologies
Anikesh G and 3 other Computer Specialists are ready to help you

Hello, I’m Divy. Thank you for accepting the service offer. I’ll be assisting you further.

Please click on the below link on your computer to connect with me remotely

Link - https://join.zoho.com/641441744

Customer: replied 1 year ago.
I’ve got Parkinson’s and you were sending to much information

I am sorry for the misunderstanding.