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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 12220
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I'm already talking to Anikesh, Toshiba Satellite Microsoft

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I'm already talking to Anikesh
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Toshiba Satellite Microsoft Edge
JA: When did you last update Edge?
Customer: Don't remember
JA: What have you tried so far with your Edge?
Customer: Nothing
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No

Hi! My name is ***** ***** I'll be assisting you today.

I will do my best to help you.

To answer your question, I suggest you to go to Default Programs to change from Ms Edge by going to Start, then choose Default programs then change to IE or Chrome


See above suggestion and answer, I hope it was helpful to you and If you would like more assistance, feel free to message me back before rating.

I am here to help you. If you are satisfied with the answer, then kindly use the stars at the top of the page to rate my service with you. Thank you!

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Customer: replied 1 month ago.
What's the hold up

Waiting for you to join the session at the above link

Customer: replied 1 month ago.
can you not connect to my device

Yes, i can - use this link -

Customer: replied 1 month ago.
You confirmed my request for Secure Remote Assistance, when does it start

It can start now, please open this link on your computer -