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Ameen Khan
Ameen Khan,
Category: Computer
Satisfied Customers: 12009
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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I am having problems with my Epson - printer model number

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hi my name is***** am having problems with my Epson - printer model number ET-2650 Ever time I want to print it won,t let me it keeps on saying paused can you help please?
JA: How are you connecting to your Epson printer: wirelessly or by USB?
Customer: Wireless
JA: When did you last update the printer driver software?
Customer: I am sorry can,t remember
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no

Hi! My name is ***** ***** I'll be assisting you today.

I will do my best to help you.

To answer your question,

Seems like an issue with the printer driver that is causing this. I suggest you to install the latest printer driver and then restart your device.

next, also do a reset on the printer by unplugging it for 30 minutes and then plug it back in again


See above suggestion and answer, I hope it was helpful to you and If you would like more assistance, feel free to message me back before rating.

I am here to help you. If you are satisfied with the answer, then kindly use the stars at the top of the page to rate my service with you. Thank you!

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Customer: replied 6 days ago.
What is the printer driver?

That is for your Epson

Ameen Khan and 6 other Computer Specialists are ready to help you

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Customer: replied 6 days ago.
downloaded the driver but nothing happened and also turned it off for half an hour

Do you see print jobs in the que?

Customer: replied 6 days ago.
have that problem

Do you have a windows computer there?

Customer: replied 6 days ago.
It’s Apple iMac

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