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Ricky- Expert Tech
Ricky- Expert Tech, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 6274
Experience:  5+ Years in IT Support
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I don't need to download the app it's on all my devices !.

Customer Question

I don't need to download the app it's on all my devices !.
All i want to do is change my password. Why does this have to be so difficult ?
Submitted: 7 days ago.
Category: Computer
Expert:  Ricky- Expert Tech replied 7 days ago.

Hi, my name is ***** ***** I will do my best to help you today. What password ***** ***** that you need to change?

Customer: replied 7 days ago.
the password ***** my Skype account which I have misplaced / forgotten
Expert:  Ricky- Expert Tech replied 7 days ago.

You will need to go to this link and follow the instructions provided in order to reset your Skype password: https://account.live.com/password/reset

Customer: replied 7 days ago.
Why should I have to pay to change my password ***** an account I have been using for 20 years ?
Expert:  Ricky- Expert Tech replied 7 days ago.

You can ignore the offer for remote assistance. It is an automatic pop-up and not necessary. You will need to go to this link and follow the instructions provided in order to reset your Skype password: https://account.live.com/password/reset