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Hello, Welcome to Just Answer an independent paid Question & Answer web portal. I am Rafi with 15+ years of experience in the Information Technology field and will try to do my best to help you today. Please note Secure Remote Assistance and phone calls are auto-generated messages and communication through chat is fine with me. I am sorry to hear that you are having trouble and I know that can be frustrating. Hopefully, we can get this resolved quickly. May I know what troubleshooting have you done?
I would recommend visiting this site: https://www.titanium-software.fr/en/onyx.html and install this application. It will speed up your system and optimize/repair your computer. Any errors Onyx is a great application to address these issues.