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Tech Raksh
Tech Raksh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 5489
Experience:  Customer support Engineer
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It’s my phone, IPhone 8+, activation lock, i don’t remember

Customer Question

It’s my phone
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: IPhone 8+
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: activation lock
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: i don’t remember the email
Submitted: 20 days ago.
Category: Computer
Expert:  Tech Raksh replied 20 days ago.

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.

I am sorry to hear that you are having trouble with activation lock. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please click on the link below and fill in the details and click on continue to recover your Apple ID.

https://iforgot.apple.com/appleid#!&section=appleid

Once the ID is recovered. Please do click on the link below and enter your Apple ID and click on continue and follow the on screen instructions to reset the password ***** your Apple account. Let me know if you find any difficulty in following the steps.

https://iforgot.apple.com/password/verify/appleid

Customer: replied 20 days ago.
But I don’t remember the email
Expert:  Tech Raksh replied 20 days ago.

I am sorry for what you are facing. As you do not have access to the recovery options on file to recover the account, I suggest you to use the below link to get connected with Apple customer service. They will be able to help you to recover the account for you.

https://support.apple.com/en-us/HT201232