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Tech-Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 10024
Experience:  Technical Support Engineer
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My ipad is disabled connect to itunes, a2197, ipad not used

Customer Question

my ipad is disabled connect to itunes
JA: What Apple model do you have? And the Operating System (OS)?
Customer: a2197
JA: How long has this been going on with your computer? What have you tried so far?
Customer: ipad not used for 4 weeks
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no just get my ipad in use
Submitted: 4 months ago.
Category: Computer
Expert:  Tech-Expert replied 4 months ago.

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.

I understand that your iPad is disabled. If that is correct, I will be glad to help you in fixing the issue.
Since your iPad is disabled, you need to restore your device.
To do that, please follow the instruction from the link below
Note: You must have a computer to follow the instructions on the above link.