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Hi, my name is ***** ***** I will do my best to help you today. This means your iPad has been disabled. You will need to reset it to factory settings. This will erase everything on the iPad that is not backed up. To do this, please do the following:
Open iTunes on your computer
Plug in the iPad to the computer via the USB charging cable
Click the small iPad icon at the top left of iTunes
Click Restore iPad…
iTunes will download the software and restore the iPad
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