How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Stuart Woods Your Own Question
Stuart Woods
Stuart Woods, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 175
Experience:  IT Technician at GWP Computers
25110304
Type Your Computer Question Here...
Stuart Woods is online now

I've lost my Eltima com ports. One minute they were there

Customer Question

Hi I've lost my Eltima com ports. One minute they were there then they disappeared and came back with different numbers. Now theyve gone again.Any suggestions would be welcome.
JA: What Bosch model do you have? And the Operating System (OS)?
Customer: Sorry not on bosch I'm on a sony vaio
JA: What Operating System (OS) are you running on your Vaio?
Customer: windows 7
JA: What have you tried so far with your Vaio? Have you installed any updates recently?
Customer: microsoft updated a few the other day
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: i dont think so thanks
Submitted: 4 months ago.
Category: Computer
Expert:  Stuart Woods replied 4 months ago.

have you tried restarting the machine?

Customer: replied 4 months ago.
quite a few times
Customer: replied 4 months ago.
I’ve asked the person who does my software by email but dont expect a response today. I’d rather not connect remotely thanks
Expert:  Stuart Woods replied 4 months ago.
Com ports as for a mouse or modem