Ask a Computer Question, Get an Answer ASAP!
Hi, my name is ***** ***** I will do my best to help you today. On your iPhone:
Click on “Settings” and then on “General.”
Scroll to the bottom of the General tab and click “Reset.”
Tap “Erase all Content and Settings.”
Enter your passcode (if you have set one) and confirm your reset by tapping “Erase iPhone.”
Okay, please let it go for at least 10 minutes before pressing anything.
You can ignore the offer for remote assistance. It is an automatic pop-up and not necessary.
Hi, this is Tim, I noticed that you are requesting remote assistance, please use this link to start the session:http://www.justanswer.com/remotedesktop/join.aspx?Session=31380530-b6a9-438d-a991-1278acf48deb
On that page you just need to click on the "I Agree" green button at the bottom, a file will be downloaded to your "Downloads" folder, you just need to open it.