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Follow the steps here to gain access to the watch - https://support.apple.com/en-ca/HT205009
No worries, is there anything further that I can advise you on today?
Is there anything further that I can advise you on today?
The steps provided were inline with your manufacturer / providers troubleshooting procedures. These procedures were designed to solve the issue that you are experiencing. As this is not working for you right now, can you please let me know the step that you are struggling with please and confirm that you have completed every step in the guide?
Ok as you have exhausted the guide here, the next step is to take this to your local apple store as they are the only ones that can unlock this. Activation lock is a theft protection technology that apple introduced to stop the circulation of stolen goods.
When it was sold to you the person should have removed the lock as per apples terms of selling to a new user.