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Bing
Bing, Computer Scientist
Category: Computer
Satisfied Customers: 4908
Experience:  CISM / CISSP / MCSD / MCSE
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I have tried to top up my new mobile on 2345 but it states

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I have tried to top up my new mobile on 2345 but it states thar is on emergency calls only
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: It’s a vodophone
JA: How long has this been going on with your computer? What have you tried so far?
Customer: It’s a new phone which I am trying to get stsrted
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: It’s a vodaphone but I cannot find where it states the OS
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: Its a new phone and I have tried to carry out the first top up by phoning 2345
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: I have inserted the SIM card and the phone switches on but when trying to make a call to top up I get a message saying Emergency Calls only

Hello and welcome to JustAnswer, an independent technical support website. My name is ***** ***** it’s my pleasure to be assisting you today.

That basically means the SIM card in the phone hasn't been activated.

Just Call Vodafone on 2345 free from your Vodafone mobile.

Bing and 2 other Computer Specialists are ready to help you