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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using a Windows computer or a Mac?
If you are using a Windows computer, have you checked if your Disk Usage is hitting 100%?
Please open Task Manager and monitor the Disk Usage column. See if it is hitting 100%. Each time it hits 100% your system will freeze.
Thank you and I hope that helped. If you need further assistance, please let me know so that I can assist you further.
Thank you for writing back with that information. If you are using a Windows computer, please look at the Task Bar. The Task Bar is the bar found usually at the bottom of the screen, in between the Microsoft Logo and the System Tray where you see the TIME of the computer.
That bar there holds the icons of open programs. Right-click on any EMPTY or vacant area of the task bar, then click Task Manager.