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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 277
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Help needed regarding the email received about my security

Customer Question

Help needed regarding the email received about my security after 20th.March
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Plusnet
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: tablet
JA: What troubleshooting have you tried?
Customer: i am 84yrs and having difficulty understanding I changed email address
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I am feeling really stressed
Submitted: 6 days ago.
Category: Computer
Expert:  Bryan replied 6 days ago.

Hi, my name is*****’m sorry to hear you're having trouble with your system. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Expert:  Bryan replied 6 days ago.

Please ignore any automated offers if they show up on this page; they are not sent by me.

Could you provide further details about this email you received please? Who did you receive it from?