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Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
To resolve the issue you need to take your dell laptop to the nearest service center or any other laptop repair shop. After reviewing the damages they will provide you an estimation repair cost.
You can also contact dell customer support on 0***-***-**** for any further queries.
Hope it helps.