Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.
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I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
At Sky we take the security of your data and information extremely seriously.
To help keep your account safe we might have reset the password ***** your Sky account. You'll now need to choose a new password ***** access your account.
Go to reset your password and enter your email or username.
If you're still having difficulties accessing your account, call us on +443442 411 280.
Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers. If you're not with Sky Mobile or Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don't have a calls package, charges may apply so check your provider's tariff guide.