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Divyansh
Divyansh, Computer Support Specialist
Category: Computer
Satisfied Customers: 3016
Experience:  Computer Applications Expert
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When I type in my password it say s password not reconised,

Customer Question

When I type in my password ***** say s password ***** reconised
JA: What computer or device are you having trouble syncing?
Customer: An IPad
JA: What Apple model do you have? And the Operating System (OS)?
Customer: Serial number DMPHL962DJ8R
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I have checked the password ***** my iPad and entered it
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: Computer
Expert:  Divyansh replied 8 days ago.

Thank you for posting your question. My name is ***** ***** I'll be assisting you further. While I read over your message, is there anything else you'd like to add?

Expert:  Divyansh replied 7 days ago.

Without the information requested  in my previous response, I can only give you a general answer, but I hope this helps.

  1. Click the Forgot Password? link in the sign-in box

  2. Enter your User ID.

  3. Follow the instructions to reset your password. For security, you will enter your Secret Answer to the Secret Question.

  4. Return to the Sign In box and log in with the new password.