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Jeffrey B
Jeffrey B,
Category: Computer
Satisfied Customers: 4013
Experience:  ICT Support 1/2/3/ Line at Peopleware
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Why do I need ethernet cable for model nitronEK SERIES

Customer Question

Why do I need ethernet cable for model nitronEK SERIES EK22OQ
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Acer what's the operating system
JA: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?
Customer: This is a new computer and I do have Internet I have tried to connect internet
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I dot think so
Submitted: 10 days ago.
Category: Computer
Expert:  Jeffrey B replied 10 days ago.

Hello, my name is*****'m happy to assist you today with your nitron EK SERIES EK22OQ, Lets get started!

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can we please try the following:

Try powering off the Acer, pull the power cable out of the Acer, wait for 1 minute, then put the power cable back in. After this try again.

What is the model? is the wifi not working?

Please let me know how this goes.

Kind regards,

Jeffrey