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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 9709
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have an iPhone 11, 3 months old, under a rental agreement.

Customer Question

I have an iPhone 11, 3 months old, under a rental agreement. The Silent Mode on/off button on the left hand side has started slipping, and will not stay in Silent Mode off position. I'm missing a lot of calls!
JA: What kind of Apple device do you have? What Operating System (OS) are you running?
Customer: iPhone 11 iOS 14.0.1
JA: How long has this been going on with your Apple device? What have you tried so far?
Customer: About a week. I don't know what I can try, other than keep manually putting it back to Silent Off
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: Computer
Expert:  Kamil Anwar replied 8 days ago.

Hello and Welcome to JustAnswer.

My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble.

Expert:  Kamil Anwar replied 8 days ago.

Please follow the link below to see how to troubleshoot the issue

https://www.youtube.com/watch?v=UdiRas_7Gyc

Customer: replied 8 days ago.
Ok
Expert:  Kamil Anwar replied 8 days ago.

.