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Anikesh G
Anikesh G,
Category: Computer
Satisfied Customers: 797
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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I have a block on my account which needs t be sorted out.

Customer Question

I have a block on my account which needs t be sorted out. Can you help?
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: FUJITSU
JA: How long has this been going on with your computer? What have you tried so far?
Customer: Windows 10 Pro
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Problem was first spotted a week ago.
Submitted: 3 days ago.
Category: Computer
Expert:  Anikesh G replied 3 days ago.

Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know with whom I have the pleasure of speaking with?

Customer: replied 3 days ago.
Winston Thomas trading as ***** ***** Publishing
Expert:  Anikesh G replied 3 days ago.

May I know how long this issue has been going on for?

Customer: replied 3 days ago.
Less than one month
Expert:  Anikesh G replied 3 days ago.

May I know which password ***** you trying to recover?

Customer: replied 3 days ago.
My pay pal account is in the name of my business ***** ***** Publishing. There is no passport for this identity.
Expert:  Anikesh G replied 3 days ago.

Are you trying to recover your PayPal account?

Customer: replied 3 days ago.
I can access my paypal account. I can't transfer money from it to my bank account because it has been blocked.
Customer: replied 3 days ago.
Can you help?
Expert:  Anikesh G replied 3 days ago.

Please click on the below link to get in touch with PayPal customer support team:-

https://www.paypal.com/uk/smarthelp/contact-us

Customer: replied 3 days ago.
Can you refer me to a PAYPAL technician who may be able to assist me?
Expert:  Anikesh G replied 3 days ago.

You need to submit a proof of your identity to send and receive payment.

Have you tried verifying yourself by submitting a identity document?