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SaloniM
SaloniM,
Category: Computer
Satisfied Customers: 69
Experience:  Expert
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How do I install zoom, ipad air, i have installed zoom but

Customer Question

How do I install zoom
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: ipad air
JA: How long has this been going on with your computer? What have you tried so far?
Customer: i have installed zoom but keeps asking for a password ***** to join a meeting with my oncologist
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 7 days ago.
Category: Computer
Customer: replied 7 days ago.
I need to download zoom it’s important but I am not sure how to do this
Expert:  SaloniM replied 7 days ago.

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

Please follow the below steps to resolve the issue.

  1. Open the Zoom desktop client.
  2. Join a meeting using one of these methods:
    • Click Join a Meeting if you want to join without signing in.
    • Sign in to Zoom then click Join.
  3. Enter the meeting ID number and your display name.
    • If you're signed in, change your name if you don't want your default name to appear.
    • If you're not signed in, enter a display name.
  4. Select if you would like to connect audio and/or video and click Join.

Hope it helps.

Regards,

Saloni

Customer: replied 7 days ago.
Meeting ID will the hosts send this to me?
Customer: replied 7 days ago.
Please could you explain do I need an ID
Expert:  SaloniM replied 7 days ago.

Yes, your host will send you the meeting invite ID to join the zoom call.

Customer: replied 7 days ago.
Meeting ID
Customer: replied 7 days ago.
Do I need password
Customer: replied 7 days ago.
Or just wait for host to ask me to join??
Expert:  SaloniM replied 7 days ago.

If the host sets the password, then he/she will send you the meeting ID along with the password ***** join the call.

You can simply join the call by going to the below link from your browser or can also download the zoom app.

https://zoom.us/join

You will be able to join the call after entering the ID and password ***** by your host.

Customer: replied 7 days ago.
Ok thanks that’s great now I understand
Expert:  SaloniM replied 7 days ago.

My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with JustAnswer today. It has been a pleasure to assist you, have a great day.

Regards,

Saloni

Customer: replied 7 days ago.
I thought I needed a password ***** get in
Customer: replied 7 days ago.
Thank you������
Expert:  SaloniM replied 7 days ago.

I am glad I was able to help. Have a great day