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Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
Please follow the below steps to resolve the issue.
Here’s how to sign up for a PayPal account:
Once your account is ready, you can add a credit or debit card and start sending payments right away. Learn more about how PayPal works.
You can also click on the below video link for more help.
Hope it helps.
If you have already created the business account then you can convert your business account to an individual account by following the below steps.
Step 1 :
Log in to your PayPal account with your Email Address and Password.
Step 2 :
After that Click, the “Help & Contact” link which is located in the bottom left corner of the page.
Step 3 :
Subsequently to change PayPal from Business to Personal, here you will get a “Contact Us” link in the bottom right corner of the page. Click on that link.
Step 4 :
After that click the “Email Us” button from the bottom of the page.
Step 5 :
In this page click the dropdown option “What can we help you with? “. Now select the main category as “Account profile and set up” now in the subcategory dropdown you can find “Upgrade or downgrade your account” click on that. Now type your message that you want to downgrade your account from business to personal. That’s all you will get a reply from PayPal within a few hours.
Here is some situation arises, some country shows this option and some country not. So if you can see these options on this page then you can use these steps to Message them and your job is done.
Yes, you can definitely close and delete your account.
You can follow the below steps to Close Down a Business PayPal Account:
This error might occur because either one of your username or password ***** ***** that you are entering.
Here's how to recover your password:
Go to www.paypal.com
Click "forgot?" next to Password.
Click "Get started."
Click "I don't know my password."
Enter the email address you used to create your PayPal account.
Enter the security code, without spaces, then click Continue.
Click "by phone."
Select a phone number for us to call you at, pick a time, and then click Continue.
When we call you, enter the 4-digit code, and click Continue.
Select a method of account verification, enter your information, and click Continue.
Enter a new password ***** click Submit. You will automatically be logged into your account.
Please note, these instructions are done on a computer
Okay, I can go ahead and remotely connect to your computer to resolve this issue. Please click this link and follow the instructions provided so I can connect:
Then click the I Agree button near the bottom of the web page to download the remote assistance program. Select Run if prompted and if not prompted then double click the Elsinore file in your downloads folder to startthe remote assistance session