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Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
Can you please elaborate on the exact issue you are facing so that I can help you with the resolution?
May I know what exact error message you are getting while you are opening your computer?
If new hardware was recently installed on your computer, you may receive the prompt "Press F1 or F2 to enter setup". If you receive this message, the BIOS needs you to verify the configuration of your new hardware. Enter the CMOS setup, verify or change your hardware settings, save your configuration, and exit. If you continue to receive errors, continue to the next step on the below link to resolve the issue.
Hope it helps.
Thanks for requesting a remote session.
Your remote request is open to all the experts now, someone soon will take your system on remote and will fix it for you.
I am glad I was able to help. Have a great day.
Please note, these instructions are done on a computer
Okay, I can go ahead and remotely connect to your computer to resolve this issue. Please click this link and follow the instructions provided so I can connect:
Then click the I Agree button near the bottom of the web page to download the remote assistance program. Select Run if prompted and if not prompted then double click the Elsinore file in your downloads folder to startthe remote assistance session