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Joseph Newman
Joseph Newman,
Category: Computer
Satisfied Customers: 2915
Experience:  Lead Technician at Maryville City Schools
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I have got two lap tops but lap top two i have for got the

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i have got two lap tops but lap top two i have for got the password
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: hp
JA: What have you tried so far with your HP? Have you installed any updates recently?
Customer: i tryed puting a usb stick in and to reset my password ***** it said it not a password *****
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no

Hello, my name is*****'m happy to help you with your question today.

Customer: replied 8 days ago.
hp

Are you at the Windows login screen?

Joseph Newman and 5 other Computer Specialists are ready to help you
Customer: replied 8 days ago.
i have no money in my account

I'm going to send you a link, open it on your computer and then on the next page agree with terms and it will download the remote tool. Open the download and I will be connected.

Customer: replied 8 days ago.
Ok

Great.

Customer: replied 8 days ago.
Iam waiting

Did you click and run the link?

Customer: replied 8 days ago.
iam waiting
Customer: replied 8 days ago.

Do it again.

Customer: replied 8 days ago.
dowhat again
Customer: replied 8 days ago.
Do what a gain

Download and run the link.

Customer: replied 8 days ago.
Can send the link