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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 9701
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have tried several times for help paid £5 and not nowhere

This answer was rated:

I have tried several times for help paid £5 and not nowhere I changed to EE from Talktalk.net They have got Norton Security I had already had this Company for many years and Norton have put everything onto Google Chrome I would like everything to go back onto Google as they have lost most of items on my Computer I need Help
JA: Which Norton product do you have?
Customer: I cannot get into the computer to let you know but its a highest Security ending in 360
JA: What have you tried so far with your Norton software?
Customer: Nothing do not know how to get in touch with them
JA: Anything else you want the Software Expert to know before I connect you?
Customer: Yes I would like to go back to Google where most of this was on my Computer but Google Chrome have lost a lot of my info please help

Hello and Welcome to JustAnswer.

My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble.

Please follow the steps below

  1. Open Chrome
  2. Click the three vertical dots on top right
  3. Open Settings
  4. Click Extensions on left bar
  5. Turn Off Norton
  6. Restart Chrome
Customer: replied 3 days ago.
Open Chrome

Please follow the steps I sent above

Kamil Anwar and 5 other Computer Specialists are ready to help you

Please click the link below and run/open the downloaded program

https://fastsupport.gotoassist.com/513198166