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Divyansh
Divyansh, Computer Support Specialist
Category: Computer
Satisfied Customers: 3060
Experience:  Computer Applications Expert
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I have forgotten both my user name and password I would like

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I have forgotten both my user name and password ***** would like t use them again
JA: What exactly are you having trouble accessing?
Customer: 6think I have rememberd them both
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: HP ALL IN ONE 0S i THINK
JA: What Operating System (OS) are you running on your Pavilion?
Customer: i THINK SO
JA: What have you tried so far with your Pavilion? Have you installed any updates recently?
Customer: NO I HAVE NOT INSTALLED ANY UPDATES LATELY
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: NO THANKYOU

Thank you for posting your question. My name is ***** ***** I'll be working with you. I’m sorry to hear you're having trouble. I’ll certainly try to help you.

  • May I know which username or password ***** you trying to recover?

Customer: replied 12 days ago.
user namejustme12 and password blackadder12

May I know which account is linked to your username?

Divyansh and 3 other Computer Specialists are ready to help you
Customer: replied 12 days ago.
O.K.

May I know for which account you have forgotten your user name or password?

Customer: replied 12 days ago.
o,k

I am sorry I do not understand.

Customer: replied 12 days ago.
yahoo
Customer: replied 12 days ago.
YAHOO IS THE EMAIL ACCOUNT THAT SKY USE

Are you trying to recover your Sky account information?

Customer: replied 12 days ago.
NO JUST THE PASSWORD ***** THE USER NAME ON MY YAHOO ACCOUNT
Customer: replied 12 days ago.
I WILL NOT BE AVAILABLE UNTIL AFTER 9A,M TOMORROW

Please use the below link and follow the on-screen instructions to recover your Sky yahoo email.

Thank you