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Tech-Expert, PC Support Specialist
Category: Computer
Satisfied Customers: 8376
Experience:  Technical Support Engineer
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How do I update current OS X 10.10 to at least 10.11,

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How do I update current OS X 10.10 to at least 10.11
JA: What device or product does this involve?
Customer: Macbook Pro
JA: What Apple model do you have?
Customer: Macbook Pro (Retina) 13'' early 2015
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I have just tried to run a programme on the computer re programming a
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I have been trying to install a programme designed to programme a radio scanner but it is indicating the current OS X 10.10 cannot support it. It states it requires at least OS X 10.11. How can I upgrade?

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with your MAC. Hopefully, we can get this resolved quickly.

You can try upgrading it from the MAC App Store:

  1. Back up the Mac before beginning, using the Time Machine or with any other method.
  2. Open the “App Store”
  3. Under the “Updates” tab you will find the “OS X El Capitan Update 10.11.5” available to download.

You can also refer to the below link.

If you’re not successful, you can schedule an appointment with the Apple store using the below link to get it diagnosed for hardware issues.

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