Ask a Computer Question, Get an Answer ASAP!
Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. Any communication with Microsoft has to be initiated by you. ... Error and warning messages from Microsoft never include a phone number.
If you receive a call like this one, it’s a scam. Do not trust unsolicited calls. Do not provide any personal information.
You may ignore the automated pop-up message that you see on your screen. It is completely optional.
Yes, that's definitely a scam because Microsoft never directly calls any customer and asks for money.
Please avoid such calls and never get in such a trap.
My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with JustAnswer today. It has been a pleasure to assist you, have a great day.