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Category: Computer
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Tried usual things to delete my browser history at top of my

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tried usual things to delete my browser history at top of my computer. I use Chrome and Norton.
JA: Which Norton product do you have?
Customer: 360
JA: What have you tried so far with your Norton software?
Customer: performance clean up and disc optimisation
JA: Anything else you want the Software Expert to know before I connect you?
Customer: also used delete browser history inside Google

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know what exact error are you facing?

Customer: replied 8 days ago.
as long as you prevent it recurring also have ASR installed
Customer: replied 8 days ago.
browser history has stopped disappearing when I run ASR

Please follow the below steps to Clear your history

  1. On your computer, open Chrome.
  2. At the top right, click More.
  3. Click History. History.
  4. On the left, click Clear browsing data. ...
  5. From the drop-down menu, select how much history you want to delete. ...
  6. Check the boxes for the info you want Chrome to clear, including “browsing history." ...
  7. Click Clear data.

Hope it helps.

Kind Regards,


Customer: replied 8 days ago.
tried that numerous times without success
Customer: replied 8 days ago.
Okay now, thanks

I am glad I was able to help. Have a great day.

Kind regards,


SaloniM and 5 other Computer Specialists are ready to help you
Customer: replied 6 days ago.
Please cancel my request and refund any money transferred.

If you are seeking a refund. Please connect with our billing team using the link below.

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Hope it helps.