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SaloniM
SaloniM,
Category: Computer
Satisfied Customers: 108
Experience:  Expert
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I am connected to the internet but I am not getting a

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I am connected to the internet but I am not getting a signal
JA: What computer or device are you having trouble syncing?
Customer: Now tv box
JA: What's the brand and model number of your TV? How old is it?
Customer: 2 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No only Now, i cz
JA: How long has this been an issue? What happened right before this?
Customer: I have not used it for 6
JA: Anything else you want the TV Expert to know before I connect you?
Customer: I can see the full menu on the tv screen but it tells me I have no signal. I have purchased z sky sports day pass

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know what exact issue are you facing?

Customer: replied 12 days ago.
I have checked Bbc i player works but can't acces sky sports
Customer: replied 12 days ago.
Is this a joke service

Please click on the below link and follow all the detailed steps to resolve the issue.

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick#:~:text=Make%20sure%20there%20are%20no,the%20Select%20wireless%20network%20screen.&text=Try%20reconnecting%20with%20your%20router's,can%20sometimes%20interrupt%20the%20connection.

Hope it helps.

Regards,

Saloni

Customer: replied 12 days ago.
This service is ridiculous, I would like a reund for the non service

I'm really for the inconvenience caused to you.

Your remote request is open to all the experts now, someone soon will take your system on remote and will fix it for you.

Customer: replied 12 days ago.
Too late , I wanted to watch a football match kick off 12.30, match now 30 minutes l;eft, just give me my money back. £22 should have provided an immediate solution. Re imburse my account

Your remote request assistance is open to all the experts now.

Please wait until the right expert connects with you remotely and fix your issue.

SaloniM and 18 other Computer Specialists are ready to help you