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If you are not receiving and/or cannot send emails, can you check your Google account storage, you might reached your storage quota already.
Here is how you can fix the issue.
1. Login your account on your web browser.
2. Once you are logged in, go to this link >> https://www.google.com/settings/storage
3. On the page, you will see there your storage consumption. There are options there if you want to buy more storage.
You may also want to check this link on how to free space on your Google Account.
Please let me know if you need further assistance. Thank you.
Please wait for other experts to accept your remote assistance request as I am not available for remote assistance at the moment.
You will hear from him once he accepted the offer on this chat.
My name is ***** ***** experienced Microsoft & Cisco certified Tech Expert.
I accepted your remote assistance request made on JustAnswer platform.
In-order to start the Secure Remote Assistance, kindly download and open Elcinor Secure Remote Assistance application from the following link on your Windows Computer :
do you opened the remote session from above link, please let me know once you opened Elcinor remote app