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VanHilton M
VanHilton M,
Category: Computer
Satisfied Customers: 9127
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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I’ve forgotten my Apple ID and password please help me sign

Customer Question

I’ve forgotten my Apple ID and password ***** help me sign in again asap
JA: When did you last change your password ***** Apple ID?
Customer: Can’t remember having problems
JA: Did you try resetting through Apple's online account reset tool?
Customer: No help I’m not sure whatvtondo
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No
Submitted: 19 days ago.
Category: Computer
Expert:  VanHilton M replied 19 days ago.

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

May I know what troubleshooting have you done?

I can only give you a general answer, but I hope this helps.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Visit this link to start the account recovery process:

https://appleid.apple.com/. Choose Forgot Apple ID or password.

If you forgot your Apple ID, fill out this form:

https://iforgot.apple.com/appleid#!&section=appleid

Enter your first name, last name, and email address that you used to sign up for your Apple ID. If you made a mistake try again. If the email address you entered doesn't work, try a different one. Do you have an old email address that doesn't work anymore? Try it in case your Apple ID is tied to it.

Note: If your mobile number is ***** Apple ID, these steps won't work.

Didn't get the password ***** email? See if the suggested fixes on this page will work:

https://support.apple.com/kb/ht201455

Still can't get in? Please call this number to verify the ownership of the account.

Answer as many questions as you can. Once you have been verified as the account owner, the password ***** be reset:

1-***-***-**** - USA

1-***-***-**** - Canada

Customer: replied 19 days ago.
Cannot down app to iPhone due to forgotten password ***** phone
Expert:  VanHilton M replied 19 days ago.

Visit this link to start the account recovery process:

https://appleid.apple.com/. Choose Forgot Apple ID or password.

If you forgot your Apple ID, fill out this form:

https://iforgot.apple.com/appleid#!&section=appleid

Enter your first name, last name, and email address that you used to sign up for your Apple ID. If you made a mistake try again. If the email address you entered doesn't work, try a different one. Do you have an old email address that doesn't work anymore? Try it in case your Apple ID is tied to it.

Note: If your mobile number is ***** Apple ID, these steps won't work.

Didn't get the password ***** email? See if the suggested fixes on this page will work:

https://support.apple.com/kb/ht201455

Still can't get in? Please call this number to verify the ownership of the account.

Answer as many questions as you can. Once you have been verified as the account owner, the password ***** be reset:

1-***-***-**** - USA

1-***-***-**** - Canada

Customer: replied 19 days ago.
Hello any body there
Expert:  VanHilton M replied 19 days ago.

Please read my reply

Customer: replied 19 days ago.
Cannot download app to iPhone due to forgotten pass word on phone
Expert:  VanHilton M replied 19 days ago.

Please read my reply