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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 68376
Experience:  Over 15 years of consulting to the IT industry
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I cannot remember my password for outlook. No, I have an

Customer Question

I cannot remember my password ***** outlook.
JA: Are you logged into your Outlook account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: I have an iphone
JA: Anything else you want the Email Expert to know before I connect you?
Customer: It does not say I can't remember my password, get a new one.
Submitted: 24 days ago.
Category: Computer
Expert:  Richard replied 24 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://account.live.com/password/reset
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you