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Rei Guimmayen
Rei Guimmayen, Computer Support Specialist
Category: Computer
Satisfied Customers: 4007
Experience:  Microsoft Certified Professional
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I can’t remember my Apple ID or password, have no idea? I

Customer Question

I can’t remember my Apple ID or password
JA: When did you last change your password ***** Apple ID?
Customer: have no idea? I think when I got my new phone last year
JA: Did you try resetting through Apple's online account reset tool?
Customer: No
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: i only have a hp computer but have an iPhone
Submitted: 18 days ago.
Category: Computer
Expert:  Rei Guimmayen replied 18 days ago.

Hi! Welcome to JustAnswer.com, an independent Q&A site. My name is ***** ***** I will be helping you today.

** NOTE: If you get an offer for premium service, please hold off on that for now. That offer is automatically generated by this website, not by me.

Here's how you can fix the issue.

If you don't know your Apple ID, you can look up your Apple ID by entering the full name and email address associated with your Apple ID. >> https://iforgot.apple.com/appleid#!&section=appleid

If you forgot your password, you can use this link to reset it. >> https://iforgot.apple.com/password/verify/appleid

Another option is to talk to Apple now >> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Please let me know if you have follow up questions. Thank you.