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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 9510
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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I updated my iPad last week and since then I have not been

Customer Question

I updated my iPad last week and since then I have not been able to get into my email or Facebook accounts, I’ve put in the passwords I had for these, but it is saying incorrect
JA: What Operating System (OS) are you running on your computer or device?
Customer: Not too sure
JA: When did you last update your Facebook software?
Customer: Quite a while ago
JA: Anything else you want the Software Expert to know before I connect you?
Customer: Just help
Submitted: 22 days ago.
Category: Computer
Expert:  Jerry Hannell replied 22 days ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

Expert:  Jerry Hannell replied 20 days ago.

Hello sir/madam,

Can you please try to reset the passwords of your email address and your Facebook account?

If something goes wrong, please let me know.