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K Dismas
K Dismas, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 3923
Experience:  Developer/Programmer/Computer Technician
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I want to update my card details. Have tried but can't speak

Customer Question

I want to update my card details. Have tried but can't speak to anyone
JA: What device or product does this involve?
Customer: I want to speak to someone regarding updating my card details
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Dell laptop
JA: What's the model and Operating System (OS) of your Dell?
Customer: Don't know
JA: What have you tried so far with your Dell? Have you installed any updates recently?
Customer: Have tried. is it asking too much to speak to someone
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Computer
Expert:  K Dismas replied 15 days ago.

Hello my name is ***** ***** JustAnswer,
I am really sorry for the trouble you are facing right now.

But I'm here and happy to assist you today. May I know what bank is your card belongs to?

Take note: Please feel free to ignore the automated offers. These are premium services that are not free of charge. They are forms sent automatically by the website and not coming from my own will.

Expert:  K Dismas replied 14 days ago.

First I am an expert from JustAnswer and I am not related on any company nor any of your account, so without the name of the store/account you have the best suggestion I can give is to contact the bank in which your card is connected . And also you can try to sign in to your account and navigate on your settings > card details > update. Or if the steps above is not applicable on your account, please consider visiting your bank's support page or help center. Thank your for your patience.